Status: Completed

Owners can step down their memeber rights manualy , if accidely anyoneone save it . They will not be able to login as ower next time. this needs to be protected from backend .

Please enable the widget to detect RTL languages automatically and adjust the style accordingly.

Can you please give option to keep same session across all subdomain. At the moment it creates new session for across all subdomain.

Drag and drop each article within each category to set the order it is displayed in the center in list view. This would work the same way you can drag and drop categories to order.

Having POST and GET APIs for the knowledge base would be a total game-changer, as it can be used to synchronize Charla’s knowledge base with internal systems or popular platforms like Notion or Airtable. I think we don’t need anything

Canned Responses would be most helpful in the mobile app where typing long responses is cumbersome. Right now, the app is a glorified notification tool that let’s me know when to go to my computer where I can have a

Considering this is a support tool, it’s very bad when communication emails go to spam. It also looks highly suspicious when you see a crazy long weird email address followed by “on behalf of”. If I could send Ticket emails