open4 months agoTo provide a seamless experience and maintain accurate user histories, we should ensure that users are uniquely identified even when they sign in from...Read more
open3 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more
open3 months agoJust in case the user closes the widget and the agent sends a message afterward, can we still show a popup message in the chat row?
Also, you've ad...Read more
petko