Hi, afaik Charla currently supports just one webhook event, which is when a new chat receives the first message. It would be great though to send a webhook on additional events. First example would be “when Charla identifies phone number
Now with the major update featuring multilingual bot, the strong next step would be to provide localization for the Dashboard and other elements like for example Emails which are sent by a ticketing system. P.S. I offer my help with
Recent Comments
Knowledge base API
YehiaCharla widget Code – Google Tag Manager
YehiaSelf Service Portal
YehiaSupport tickets on mobile
Matthew2-Way SMS Chat
Andy