So when creating a chat flow, it would be good to either have the option for line breaksor paragraphs in a message, or to allow chatflow where the bot can send 2 messages without waiting for a response. An example
As this is just an electron wrapper around the web app, their should be a toggle option to allow the window to minimise on close, rather than close completely. Its one of the big bug bears with non native windows
In other chat systems you can combine multiple triggers to generate the required “chatflow” response. So, for instance, you could have the time on site PLUS day of week, etc.. I have attached the options that are in Jivochat as
For example, when a customer is asked to leave a message and email, in Jivochat for instance, it asks for the name and email as a separate field response prior to then asking for the question. Having multistep chatflows could
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YehiaCopy & Pase (image)
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YehiaCreate Tickets from Chat
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