Would be great to be able to put an icon of your brand on the page widget.
Transcript email to customer has “Charla” in message. Our customers won’t open or know who it’s from. Let us use our own brand name especially on Premium version which I have.
When you archive a chat, customer should auto receive a message [Chat Ended]and the chat box should automatically close down. The way it is, there is no signal the chat is over and customer is left dangling, wondering what to
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