A user is considered Online 🟢 if we received a message from him within the last 15 minutes. He’s considered Away 🟡 if more than 15 minutes have passed with no incoming messages. The session ends after 30 minutes of inactivity.
A user is considered Online 🟢 if we received a message from him within the last 15 minutes. He’s considered Away 🟡 if more than 15 minutes have passed with no incoming messages. The session ends after 30 minutes of inactivity.
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Local time zone in Customer emails
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