open6 days agoThe Problem The current two-status system ("Open" and "Closed") is inefficient. It makes it difficult for clients and managers to ...Read more
open4 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more
completed8 months agoConsidering this is a support tool, it’s very bad when communication emails go to spam. It also looks highly suspicious when you see a crazy lon...Read more
Ali