open5 months agoTo provide a seamless experience and maintain accurate user histories, we should ensure that users are uniquely identified even when they sign in from...Read more
open4 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more
open2 weeks agoThe Problem The current two-status system ("Open" and "Closed") is inefficient. It makes it difficult for clients and managers to ...Read more
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