Status: Open

Please add a Whatsapp Intergration.

Create and reply to tickets from within the mobile app.

Make sure the customer email is DKIM verified to improve with deliverability

Once the chat session is closed, the user should receive a rating notification. Currently, when we end the chat, nothing happens. Yes they can click the review button on the top right corner, but they should get some kind of

Please enable us to send attachments without the necessity of typing an input.

The knowledge base embedding needs refinement. I embedded code from another website, and it displayed on my dashboard, but when sent to the customer, nothing appeared. Additionally, please ensure it’s resizable based on the user’s device.

I wish you could create a community group on Discord or Facebook for better collaboration with your clients; this page is slow.

A self service portal for visitors where they can track their previous tickets and messages