open2 months agoThe option to send a chat message after a customer sends a chat, and there has been no response by an agent for, say 30 seconds. So something like &qu...Read more
completed10 months agoActually the Charla pop up window is closed, if the customer navigates to another webpage. Much more customer friendly would be if it stays open. Othe...Read more
completed10 months agoActually the Charla pop up window is closed, if the customer goes to another webpage. Much more customer friendly would be if it stays open. Other cha...Read more
1 Comment
Yehia
Customer facing emails are now sent using the visitor local timezone.