In other chat systems you can combine multiple triggers to generate the required “chatflow” response. So, for instance, you could have the time on site PLUS day of week, etc.. I have attached the options that are in Jivochat as an example
open3 months agoAs a support manager, I work with multiple companies (e.g., jujuhosting.com, rocketlauncherweb.com, univahost.com), all using Charla. Currently, I mus...Read more
open10 months agoFor example, when a customer is asked to leave a message and email, in Jivochat for instance, it asks for the name and email as a separate field respo...Read more
open7 months agoCurrently, the chat flow and scheduling are based on a global profile, which applies settings uniformly for all members. To enhance flexibility and ef...Read more
Dave