Add the option to apply an emoji (like Thumbs Up) to acknowledge a previous text bubble, not unlike what is possible within Facebook Messenger. (see screen capture provided)
open11 months ago1. The current Windows app feels identical to the website, with no optimization. Please enhance the app for better usability and performance.
2. Ad...Read more
open1 month agoIt would be good to have the ability to change the text on the Send us a message link. Ideally to have two options, 1 for when agents are available, a...Read more
open5 months agoPlease move the reply box below the latest incoming customer message.
This follows best practices because it ensures agents read the conversation b...Read more
M. J.