open4 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more
open4 days agoThe Problem The current two-status system ("Open" and "Closed") is inefficient. It makes it difficult for clients and managers to ...Read more
open6 months agoI would like to suggest adding an option to prevent visitors from creating tickets when they send us an email. Tickets should only be created by agent...Read more
NAG