AI Agent

AI Agent

Charla Feature Requests AI Agent
2
1 year ago
Yehia
completed2
chatflows

Use an AI agent with knowledge from the tickets, previous conversations, and knowledge base

Related Ideas

Manual AI-Assisted Conversion of Support Tickets to Knowledge Base Articles

open3 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more Manual AI-Assisted Conversion of Support Tickets to Knowledge Base Articles

Enable AI Chatbot to Provide Article URLs from Knowledge Base

open3 months agoCurrently, the AI chatbot only provides text-based replies when referencing articles from the knowledge base. We would like the chatbot to be able to ...Read more Enable AI Chatbot to Provide Article URLs from Knowledge Base

Enhancements for AI Agent Interactions

open8 months ago1) Immediate AI Agent Triggering Currently, users need to send two messages before the AI Agent responds. It would be more intuitive if the AI Agen...Read more Enhancements for AI Agent Interactions
2 Comments

2 Comments

  • Randy

    September 9, 2024
    Reply

    Love to know when this feature is available.

Leave a Comment

© 2025 Charla. All rights reserved.

Apple Android WordPress

Charla

Features

Compare

Company