open2 weeks agoPlease consider adding numbered notification badges to these sections. While email and app notifications are effective, a visual badge provides agents...Read more
open4 months agoAs a support manager, I work with multiple companies (e.g., jujuhosting.com, rocketlauncherweb.com, univahost.com), all using Charla. Currently, I mus...Read more
open3 months agoThe option to send a chat message after a customer sends a chat, and there has been no response by an agent for, say 30 seconds. So something like &qu...Read more
2 Comments
Yehia
Available now on the ultimate plan.
Leo
Uggh.. should be available to all customers Premium and advice.