open3 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more
completed7 months agoConsidering this is a support tool, it’s very bad when communication emails go to spam. It also looks highly suspicious when you see a crazy lon...Read more
duplicate5 months agoI noticed the ticket section isn’t available on the mobile app. Are there any plans to add it? If not, it would be better to route all email mes...Read more
1 Comment
Yehia
Ccs can now be added in replies. Coming soon to agent created tickets as well.