open1 month agoCurrently, when I use Instagram to answer 24 hours later (some times even less than 24 hours), the charla messages never go to customer.
This leads...Read more
open5 days agoThe Problem: A significant number of spam emails are automatically creating support tickets, which clutters up our ticket queue. This makes it harder ...Read more
open4 months agoEnable the support manager to manually select closed support tickets for conversion into knowledge base articles with AI assistance. This provides con...Read more
