The knowledge base embedding needs refinement. I embedded code from another website, and it displayed on my dashboard, but when sent to the customer, nothing appeared. Additionally, please ensure it’s resizable based on the user’s device.
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Yehia
August 29, 2024Hello, It might be missing the Support Page URL accessed from Settings ➡️ Your Property ➡️Knowledge Base ➡️ Support Page. Let me know otherwise.
We are adding several enhancements to the UI for the KB in the coming weeks, stay tuned.
NAG