open7 months agoHi, afaik Charla currently supports just one webhook event, which is when a new chat receives the first message. It would be great though to send a we...Read more
open1 week agoThe customer's WhatsApp number is not visible in the main chat window. However, I can see it when I view their contact card. Please fix this so the nu...Read more
open3 months agoWhen a user is chatting with a customer, they may need to escalate the conversation to a higher-level agent. In such cases, the ability to transfer or...Read more
NAG