Ability to resize chat window

the chat window is very small on smaller screens and just in general and so is the info window on the right. The list of chats on the left doesn’t need to be so big and the links panel all

Support Ticket Rating (CSAT)

Goal To measure customer satisfaction and support quality by allowing users to rate their experience after a ticket is resolved. The Problem Currently, we lack quantitative data on how customers perceive our support interactions. Without a feedback loop, it is

Update

Fare in modo che ogni giorno il sistema facesse un refresh/update automatico, magari con una spunta, per impostare se farlo si o no Che ne pensi?

Webhook Trigger – Chat closure + rating

Create new webhook event to push the final message and chat rating via webhook to an external source to show the chat has or has not resolved.

Chat Transcript Sent to Custom Email

In chats, add a button to forward the chat transcript either as text body or txt file to a custom email domain/ or preset domain that is registered with the property. If feasible, allow a collection of chats to be

Improve Chat translation

The translation is hit or miss sometimes. Even from standard languages english to german – the output is weird. Improve to a better system or ChatGPT. If language changes inside a chat, that doesn’t work also. Maybe a user realizes,

Integration with SendFox

Hi, could you please add emails to subscribe with sendfox?

Calendar Integrations

Need calendar integrations with Google Calendar, Calendly, or Tidycal

Retrain WebPage

It would be interesting to enable an automation system that updates sources. The “Retrain Webpage” function can be configured to update the system daily, hourly, etc., so that the ChatBot has access to constantly updated sources. (Imagine a directory with

Make Chatarea large on Desktop

Add an option to make the chat-widget a bit larger on Desktop or tablets.