Just in case the user closes the widget and the agent sends a message afterward, can we still show a popup message in the chat row? Also, you’ve added Triggers & Actions: when the user opens the widget, can we
Hi, can you please give feature like keep running in background so that even if by mistake we close the application, we won’t miss message. I need this for windows but I believe everyone would be needed this.
Display when an agent is live to website visitors – similar to chatra
Enable the ability to automatically send targeted emails or display popups to users based on specific behaviors or conditions, such as signing up a certain number of days ago or visiting key pages like the pricing page. How it Works:
To provide a seamless experience and maintain accurate user histories, we should ensure that users are uniquely identified even when they sign in from multiple devices or browsers. Intercom supports this by allowing us to identify users with a unique
One or both of these feature would be awesome: 1. auto-extract specific websites if the webpage itself changed (commonly used for new dates a new price or sth. like that!) or auto-extract and update a specific webpage on a specific
Hi, I’ve encountered an issue with the current Charla widget embed code when used through Google Tag Manager (GTM). The existing script relies on ES6 features such as arrow functions and const declarations, which are not fully supported in all
Hi everyone, Could you please take a look at the issue with how emails are displayed in the ticket system? Right now, they’re difficult to read and poorly formatted — I had to open my email account directly just to
It would be great to have a built-in “News & Updates” feature directly within the widget. This would allow us to share quick announcements or important updates with our visitors without relying on a separate app. Ideally, it could appear
Recent Comments
Integration with MailerLite
YehiaLocal time zone in Customer emails
YehiaChange chat icon
YehiaBrand Logo on Web Button
YehiaWhatsapp Intergration
Yehia