Add an option to make the chat-widget a bit larger on Desktop or tablets.
If the Chatbot provides links, these are not good to recognice. Make it bold, darker, or underline in the normal state.
As Charla Owner /Agency, I want to have the ability to change all options for my client accounts (like user image) or clients chatbots. At the same time I don’t want to be visible as agent in my clients properties.
Request: Allow embedding booking calendar within the chat via iframe perhaps? Please see sample attachment. This will increase conversions by a mile! Use cases for e.g., coaching, agency, tech businesses that require consultation or demo meetings. Additional Request: Since Charla
Use case for small businesses and solo entrepreneur: For one-person businesses (who doesn’t want to appear as a one-person team) or small teams wearing multiple hats per person, I want to be able to create e.g., 3 agents (or “skins”
The Problem: A significant number of spam emails are automatically creating support tickets, which clutters up our ticket queue. This makes it harder to find and respond to legitimate customer issues and forces our team to spend valuable time manually
Since my chatbot does not successfully train on any of my site pages with the /example subdomain for the page entered, can this functionality be improved? It is possible that the issue might be that the pages are not SSR.
Please add an SEO-friendly publishing option for the Knowledge Base. Today it’s only available as a JS embed that renders client-side, so search engines see an empty shell and can’t index articles. This blocks organic discovery, rich results, and clean,
Could you please include the date next to the timestamp? This way, it will be easier for us and the user to see when a message was sent without having to search through the chat to find the starting point.
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Arjun