Status: Open

Currently, the chat flow and scheduling are based on a global profile, which applies settings uniformly for all members. To enhance flexibility and efficiency, we propose the following improvements: 1. Personalized Chat Flow & Saved Replies: • Allow individual members

It would be great if you could add form to email feature, So all customer inquires can be handled with this software

1) Immediate AI Agent Triggering Currently, users need to send two messages before the AI Agent responds. It would be more intuitive if the AI Agent activated immediately upon the first message maby in combination with the “Required Fields” request

The title says it all. I’m looking for a way to trigger a Zapier workflow based on specific chat answer / stage, get data and send it back to the conversation. I am looking to replicate this step from Intercom

Be able to completely manage contacts, delete them individually or in bulk, and create folders to organize them by properties. Additionally, have the option to delete contacts or be prompted to register a contact that arrives as a page visitor.

Request to have customization of the following in emails sent to users: Colour, Font, Logo, Company Name, Personalized Header and Footer

We need images for the logo and links to create signatures. Right now, it only lets us use text.

The widget is not retracted fully in offline mode, leaving very small space for messages