Status: Open

L’application devrait être en mesure de prendre en charge la messagerie de nombreuses autres applications telles que LinkedIn, X (TWITTER), TELEGRAM, etc., afin que Charla devienne le seul outil de communication.

To increase account security adding 2FA authentication can secure account

Tamil Language for Live translation. i recently created this account, i really need this language for my clients and team.

able to see visitors on the mobile app when visiting the website

It would be good to track clicks on knowledgebase articles within the chat window. That way we can see which articles are getting traction and have the ability to address concerns, if say, a particular article is getting a lot

Ability for 30 minute increments as many businesses operates this way.

It would be great if the backend were translated into another language; in our case, we would be delighted with Spanish.

Track openings and clicks of links in e-mail/ticket

widget.js is about 240kb, which is a lot. Can this be reduced?

In the new WhatsApp integration, when we send a customer a reply message, there is no tock available to show that the message was successfully delivered (as it does for normal chat). Can we get a confirmation tick to appear