Woocommerce Order Tracking

Can the ai bot or support have automatic answer when a user usbmits their order id so it tracks the order?

Media Files as training data in the Chatbot

Hi, do you have future plans to implement the attachment of media files (images, video, audio) from the knowledge base and have the Charla bot retrieve and display it in the chat or inbox?

Slack Integration via Webhook etc…

Someway of integrating Slack, via Webhook for example and having incoming and outgoing messages via Slack

Github Integration

Integrate with github to create tickets from support ticket

Auto setup email and name from user ID

If the user is logged in, it should be not necessary to setup extra email address, it can get provide over the user ID

Re-assign to another Supportmember

We need to be able to re-assign to specific supportmembers.

integration with Kakao Talk

99% of our Koreans use KakaoTalk. https://business.kakao.com/info/chatbot/