Status: Open

Now with the major update featuring multilingual bot, the strong next step would be to provide localization for the Dashboard and other elements like for example Emails which are sent by a ticketing system. P.S. I offer my help with

Toggle whether or not you want to display the category in the chat widget.

Hello! 👋 I see no where to set a custom notification sound in the app. What this means is that it will automatically use the default notification sound to alert for new messages. The issue with a default notification sound

Currently, the chat flow and scheduling are based on a global profile, which applies settings uniformly for all members. To enhance flexibility and efficiency, we propose the following improvements: 1. Personalized Chat Flow & Saved Replies: • Allow individual members

1) Immediate AI Agent Triggering Currently, users need to send two messages before the AI Agent responds. It would be more intuitive if the AI Agent activated immediately upon the first message maby in combination with the “Required Fields” request

Be able to completely manage contacts, delete them individually or in bulk, and create folders to organize them by properties. Additionally, have the option to delete contacts or be prompted to register a contact that arrives as a page visitor.

We need images for the logo and links to create signatures. Right now, it only lets us use text.