Can the ai bot or support have automatic answer when a user usbmits their order id so it tracks the order?
Hi, do you have future plans to implement the attachment of media files (images, video, audio) from the knowledge base and have the Charla bot retrieve and display it in the chat or inbox?
Someway of integrating Slack, via Webhook for example and having incoming and outgoing messages via Slack
Integrate with github to create tickets from support ticket
If the user is logged in, it should be not necessary to setup extra email address, it can get provide over the user ID
We need to be able to re-assign to specific supportmembers.
99% of our Koreans use KakaoTalk. https://business.kakao.com/info/chatbot/
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