No, all our paid plans offer unlimited AI conversations. We charge only per seat. We believe this is more transparent and predictable pricing for our customers.
A Chatbot That Sounds Like You
Scale effortlessly with a chatbot that never sleeps or hits a conversation limit.
documents
faqs
onboarding
manuals
faqs
docx
best practices
faqs
docx
web pages
faqs
knowledge base
text
documentations
articles
knowledge base
change logs
html
word files
internal knowledge
guides
policies
announcements
html
word files
Support Your Customers Everywhere
Your customers shouldn’t have to leave their favorite apps just to get an answer. Charla meets them exactly where they are—whether that’s browsing your website, scrolling Instagram, texting on WhatsApp, or messaging on Facebook.
Manage every conversation from one simple, unified dashboard, no matter which channel they choose to say “hello” on.
Manage every conversation from one simple, unified dashboard, no matter which channel they choose to say “hello” on.
Instant Knowledge: Train your Chatbot in Minutes
Charla learns directly from your internal and external content,
transforming your static docs into an active support engine instantly.
transforming your static docs into an active support engine instantly.
Data Sources
Knowledge Base
Train Charla on your internal or external knowledge bases and FAQ sections effortlessly to give Charla instant expertise on your support.
Documents
Skip the manual data entry. Charla ingests your Word documents and PDF files to learn your business inside and out.
Webpages
Use your existing site content. Add URLs for shipping policies or service details so Charla knows exactly what to say.
Smarter Answers with Special Instructions
Sometimes, raw data isn’t enough to capture the nuance of your business or handle “edge cases.” That’s why we let you add Special Instructions to guide Charla’s behavior. Think of it as coaching your new assistant.
You can tell Charla to always apologize first when a user is frustrated, or to ask for an Order ID before checking status. It’s the perfect way to handle unwritten rules and ensure the AI navigates complex situations just like a senior support agent.
You can tell Charla to always apologize first when a user is frustrated, or to ask for an Order ID before checking status. It’s the perfect way to handle unwritten rules and ensure the AI navigates complex situations just like a senior support agent.
Seamless Handovers
When customers need a human touch, our live chat makes it seamless. The chatbot can instantly hand conversations over to a real agent—either when a customer asks or when the bot can’t find the right answer—ensuring smooth, helpful support every time.
Global Reach. Local Precision.
Break language barriers without breaking trust. Our elite AI engine ensures
every interaction is fluent, intelligent, and 100% grounded in your facts.
every interaction is fluent, intelligent, and 100% grounded in your facts.
Zero Hallucinations
The last thing you need is a bot making up facts or getting lost in off-topic chit-chat. Charla stays strictly grounded in the data you provide.
Multilingual Support
Charla can auto detect the customer language preference and respond instantly in that same language.
World-Class Intelligence
Charla is built on top of OpenAI's latest GPT models. This means it understands context, nuance, and intent—not just keywords.
Unlimited AI Conversations
Skip the conversation caps and hidden fees. We believe in fair, predictable pricing that doesn’t punish your growth. Whether you’re handling 100 chats or 10,000, Charla scales with you, with unlimited AI conversations and resolutions.
Create your Chatbot in Minutes
1
Train
Add your knowledge base, documents, web pages and let Charla understand your business and services .
2
Personlize
Give your chatbot a name and an avatar, add any special instructions, and configure when you would like the chatbot to engage.
3
Test & Publish
Simulate a conversation and validate the answers and refine the training data and instructions as needed.
Trusted by Over 10,000 Customers Worldwide
Frequently Asked Questions
No, no extra subscriptions or keys are needed for the model as we use our own. You still have full control on the instructions and training data.
Yes, live agents can engage in the conversation anytime. Charla will notify agents as well if the customer requests to speak to a human.
Yes, the chatbot will work on web, WhatsApp, Instagram and Messenger if you configured the channels.
Get up and running in 2 minutes with our Quick Setup Wizard
