Coloring

Author: NAG

26 Apr

Coloring

This is mainly a cosmetic idea, but it could make a big impact. It would be great if we could control the color of this area, with the option to either upload an image or create a gradient color.

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ChatGpt API

Hi! We’d like to use our own ChatGPT API for translation. The current translations aren’t accurate, and we’re not sure which API you’re using. Unfortunately, we can’t rely on it. Thanks

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25 Apr

icons

Can you please give us the option to change the icon to this section, and also the Whatsapp , or change it to a more modern minimalist, & outlined icon. Thanks

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25 Mar

Bullet List

Please allow us to add bullet points. It is not logical to have them all as one paragraph for the user.

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Video files

When the agent sends a video file, and the user clicks on it, it should open in a new window, similar to most live chat applications, rather than opening in the same window.

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Auto translate chatflows/greetings

Translate the chatflows/greetings automatically based on site visitor browser settings

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chat sessions lost

Please address the issue concerning chat sessions; they are lost once the user closes the browser.

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Copy & Pase (image)

Allowing users to paste images directly into the chat while conversing with a support team would streamline the process. Currently, users must take a screenshot, save it to their PC, attach it, and then send it, which is a lengthy

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upload videos via mobile app

Allow us to upload videos via the mobile app, it seems we can only upload images at this stage.

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Saved Replies on mobile app

Saved replies are not available on the mobile app, which is very important for us.

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