Input + Attachment

Please enable us to send attachments without the necessity of typing an input.

KB embedding

The knowledge base embedding needs refinement. I embedded code from another website, and it displayed on my dashboard, but when sent to the customer, nothing appeared. Additionally, please ensure it’s resizable based on the user’s device.

Discord/Facebook

I wish you could create a community group on Discord or Facebook for better collaboration with your clients; this page is slow.

Create Tickets from Chat

It would be great if we could create a ticket directly from the chat screen while chatting with the customer.