Transcript email to customer has “Charla” in message. Our customers won’t open or know who it’s from. Let us use our own brand name especially on Premium version which I have.
open5 months agoHi everyone,
Could you please take a look at the issue with how emails are displayed in the ticket system? Right now, they’re difficult to re...Read more
open3 months agoAs a support manager, I work with multiple companies (e.g., jujuhosting.com, rocketlauncherweb.com, univahost.com), all using Charla. Currently, I mus...Read more
Branded emails are now available in all Premium/Ultimate subscription plans. You can change the organization name/logo from the Whitelabelling in the settings. Check it out and let me know how it goes.
Would be good, if you could mention the size as well like which size would be good fit. Earlier for profile picture I was using rectangle image and in widget instead of round it was looking oval. And same with brand logo, I am using square image and it seems the logo is moving somewhere sideward.
Steve