Create Tickets from Chat

Create Tickets from Chat

Charla Feature Requests Create Tickets from Chat
11
1 year ago
NAGOC
completed4

It would be great if we could create a ticket directly from the chat screen while chatting with the customer.

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4 Comments
NAG

NAG

This user was created automatically by the IdeaPush plugin.

4 Comments

  • Mike

    December 4, 2024
    Reply

    I’d say this is essential. You need the background to a ticket and the conversation that got you there is absolutely key

  • Yehia

    January 30, 2025
    Reply

    Hello, we are excited to announce that you can now create tickets directly from chat and messages. Conversations are summarized automatically added it to the ticket history.

  • Julian

    January 30, 2025
    Reply

    This is Awesome! When will the Feature be Online? 😀

    • Yehia

      February 5, 2025
      Reply

      Hello Julian, It’s online already

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