Traditional Chinese support
In order to promote this service to business owners in Taiwan and other regions using Traditional Chinese, we hope you can add support for Traditional Chinese (including interface and bot replies).
Chrome browser cannot sign out
In Chrome when you click on the agent’s picture, you cannot get to the sign out link. You can get to>>settings>>your profile – but you can’t sign out from there
Admin reset passwords
I had to contact support to get help with this, Charla’s emails were bouncing. It would be very helpful if the admin could reset team members passwords.
03 Dec
Emoji / Emoticon as a reply to text bubble
Add the option to apply an emoji (like Thumbs Up) to acknowledge a previous text bubble, not unlike what is possible within Facebook Messenger. (see screen capture provided)
02 Dec
Klaviyo Integration
As a Shopify user it would be fantastic to have a Klaviyo Integration and be able to see and edit subscriber info along side Shopify info (and Klaviyo being the of the most used mail platforms for Shopify that many
Customization for notifications emails
Translation all customer facing notification emails
21 Nov
Show Live Visitors No. on top
Currently the number of Live visitors are at the bottom of the page, if you have 50 visitors, you have to scroll right to the bottom to know. Instead, Solution, show the number of the visitors on the side bar
Expand widget when view articles
Provide the ability to expand the widget window when viewing articles
Recent Comments
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