A self service portal for visitors where they can track their previous tickets and messages
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Track opening + clicks in e-mail
NeedSushiLTD
A self service portal for visitors where they can track their previous tickets and messages
Track opening + clicks in e-mail
NeedSushiLTD
3 Comments
Raymond Furre
Very important feature
KG
Agreed. I just sent an inquiry to have something like this via a subdomain where the KB is published (help.domain.com or support.domain.com) and then there is the option for a customer or agent to login.
Raymond Furre
Great suggestion!