Status: Open

Chat Rating

Once the chat session is closed, the user should receive a rating notification. Currently, when we end the chat, nothing happens. Yes they can click the review button on the top right corner, but they should get some kind of

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KB embedding

The knowledge base embedding needs refinement. I embedded code from another website, and it displayed on my dashboard, but when sent to the customer, nothing appeared. Additionally, please ensure it’s resizable based on the user’s device.

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Discord/Facebook

I wish you could create a community group on Discord or Facebook for better collaboration with your clients; this page is slow.

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