Telegram integration is available in Charla paid plans starting from $9/agent/mo. However, there are no additional per-message costs when sending/receiving messages on the Telegram channel.
Start Building Your Telegram Chatbot with Charla
Automate Replies. Unify Messaging. Streamline Support.
Bring Telegram Into Your Unified Support Workflow
Telegram is where fast, direct communication happens, and Charla’s Telegram integration ensures your business is part of it — ready to respond, build trust, and guide customers forward.
From bot-assisted replies to smooth handover to live agents, your team gets full visibility in one place. Manage chats, access customer history, and deliver consistent, efficient support from a shared workspace built for speed.
A Lightning-Fast Setup That Takes Only Minutes
Setting up Charla’s Telegram integration is fast, simple, and requires no technical effort. Just your Telegram Bot token through Charla’s guided setup and you’re ready to go.
Bring Your Charla Chatbot to Telegram
Once connected, your AI Chatbot can instantly handle customer questions by pulling answers from your FAQs, knowledge base, documents, and linked resources.
Customers get quick, accurate responses right inside Telegram, and your team can step in anytime for more complex conversations. It’s a seamless way to extend your support automation to one of the world’s most used messaging channels.
Capture Customer Feedback
Ensure you provide top-notch customer service using our Customer Feedback functionality. Gain insights into what concerns or delights your customers, all while identifying your top-performing agents.
With our Telegram integration, customers can share their thoughts inside the Instagram App without leaving the chat. Simple, seamless, and highly engaging.
With our Telegram integration, customers can share their thoughts inside the Instagram App without leaving the chat. Simple, seamless, and highly engaging.
Live Translations
Serve international audiences effortlessly. Charla translates incoming and outgoing Teelgram messages as you chat,
supporting 45+ languages so your team can focus on solving problems, not navigating language gaps.
supporting 45+ languages so your team can focus on solving problems, not navigating language gaps.
Omnichannel: One Inbox, Every Channel
Charla goes far beyond Telegram by giving you a single place to manage every major customer communication channel. Connect Messenger, Instagram, WhatsApp, Email, your website live chat, and even custom workflows through Zapier — all feeding into one unified inbox.
No matter where conversations start, Charla brings all your channels together so customers can reach you anywhere, and your team can stay organized and in sync.
Why Choose Charla for your Teelgram Chatbot?
1
Official Telegram API
Charla is built on the official Telegram API, ensuring every integration is secure, private, and fully compliant with Telegram’s standards.
2
No Per-Message Cost
Forget about hidden fees or surprise charges. With Charla’s Telegram Integration, every message is free—no extra Telegram API costs, no per-message billing.
3
Train Once Deploy Everywhere
No need to repeat the work. With Charla, you train your chatbot just once, and it instantly works across all your channels—WhatsApp, your website widget, Messenger, and any other integration. One setup, unlimited reach.
Frequently Asked Questions
Setting up is simple. Connect your Telegram account under the Channels tab and follow the instructions from there
Charla uses the official Telegram Bot API, ensuring enterprise-grade security and reliability. No hacks, no QR code workarounds—just a fully compliant, seamless connection you can trust.
Keep the flexibility you need. Charla supports Telegram Co-existence, so you can use both Charla and your Telegram App simultaneously. No disruptions—just smooth collaboration across platforms.
Get up and running in 2 minutes with our Quick Setup Wizard
