28 Aug
Widget : cursor position
Please adjust the cursor position so that when a user opens the chat widget, it automatically goes to the “Type here” field.
Push notifications
Enable push notifications for the widget to receive updates such as news, latest features, etc., along with images.
DKIM Verification for tickets
Make sure the customer email is DKIM verified to improve with deliverability
26 Aug
Multiple Options Tags
It would be great if you could align the tags horizontally, similar to the article button. that’s how it should look like, like all other major chat platforms. Thanks
KB embedding
The knowledge base embedding needs refinement. I embedded code from another website, and it displayed on my dashboard, but when sent to the customer, nothing appeared. Additionally, please ensure it’s resizable based on the user’s device.
Discord/Facebook
I wish you could create a community group on Discord or Facebook for better collaboration with your clients; this page is slow.
Recent Comments
Playing Audio
YehiaVoice messages
YehiaSupport tickets on mobile
YehiaData Source: Shopify Products
YehiaChat Transcript Sent to Custom Email
Arjun