Create an event for Chatwindow Close

It would be nice to have an event that can trigger when somebody closes the chat. This way we can trigger things to happen after the chat ends. In my case it would open up a separate contact button on

Zapier – Two way sync

The title says it all. I’m looking for a way to trigger a Zapier workflow based on specific chat answer / stage, get data and send it back to the conversation. I am looking to replicate this step from Intercom

Problems with message synchronization.

It may or may not be a bug, but in the Android app messages are not updated automatically, you need to leave the conversation and enter again to see the most recent messages.

Manage contacs and create forlders

Be able to completely manage contacts, delete them individually or in bulk, and create folders to organize them by properties. Additionally, have the option to delete contacts or be prompted to register a contact that arrives as a page visitor.

Signatures

We need images for the logo and links to create signatures. Right now, it only lets us use text.

Retract widget when chatting even in offline mode

The widget is not retracted fully in offline mode, leaving very small space for messages

Auto translate chatflows/greetings

Translate the chatflows/greetings automatically based on site visitor browser settings

chat sessions lost

Please address the issue concerning chat sessions; they are lost once the user closes the browser.

upload videos via mobile app

Allow us to upload videos via the mobile app, it seems we can only upload images at this stage.