Pabbly Integration
Need pabbly integration to automate lead collection from Charla to Sendfox. Thanks!
02 Dec
Klaviyo Integration
As a Shopify user it would be fantastic to have a Klaviyo Integration and be able to see and edit subscriber info along side Shopify info (and Klaviyo being the of the most used mail platforms for Shopify that many
Translation for notifications emails
Translation all customer facing notification emails
21 Nov
Show Live Visitors No. on top
Currently the number of Live visitors are at the bottom of the page, if you have 50 visitors, you have to scroll right to the bottom to know. Instead, Solution, show the number of the visitors on the side bar
Expand widget when view articles
Provide the ability to expand the widget window when viewing articles
Allow better spacing in chatflows.
So when creating a chat flow, it would be good to either have the option for line breaksor paragraphs in a message, or to allow chatflow where the bot can send 2 messages without waiting for a response. An example
SureCart Integration
Integrate SureCart e-commerce plugin on wordpress so we can see subscriptions / purchases to be used for customer support.
Display Message, if no agent responds within a specific time frame
It would be great to schedule a message to appear if no agent responds within a specific time frame, such as 2 minutes.
Windows App Minimize On Close
As this is just an electron wrapper around the web app, their should be a toggle option to allow the window to minimise on close, rather than close completely. Its one of the big bug bears with non native windows
13 Nov
Multiple triggers to generate a chatflow response
In other chat systems you can combine multiple triggers to generate the required “chatflow” response. So, for instance, you could have the time on site PLUS day of week, etc.. I have attached the options that are in Jivochat as
Recent Comments
Self Service Portal
Raymond FurreNeeds fast improvement: Support Agents Tickets
NAGNeeds fast improvement: Support Agents Tickets
NAGChat Closure
NAGAbility to manually sort articles
NAG