Custom Visitor Attributes Enrichments
Enable adding custom attributes other than phone, email, name, so we can enrich visitor attributes with custom data
Full page support
Sometime it would be are helpful to get the entire chat page as full screen. It opened many options for developer to embed for example into a own window
Local time zone in Customer emails
Use local timezone in customer communications
Quick responses
Possibility of having quick response guards that are commonly used. Most chat tools have this function.
Ability to add attachment on ticket creation
Ability to add attachment on ticket creation
Clickable links in chats
Make all urls in messages sent by the visitor or agent clickable
Chat History in the Widget
Pull all the chat history from the server even if the customer was disconnected
Articles embedded video.
I’ve just embedded a YouTube video in the article, and it did not show up to the client.
Recent Comments
Webhook improvements
YehiaImprove Chat translation
YehiaChatGpt API
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ArjunAgent invite in chat & chat transfer
Mauro