Chat Rating
Once the chat session is closed, the user should receive a rating notification. Currently, when we end the chat, nothing happens. Yes they can click the review button on the top right corner, but they should get some kind of
Input + Attachment
Please enable us to send attachments without the necessity of typing an input.
Create Tickets from Chat
It would be great if we could create a ticket directly from the chat screen while chatting with the customer.
Custom Attributes Enrichments
Ability to add enrich visitor profile with email/name/phone number from the Client-side SDK.
Attributes Enrichments
Enrich visitor details with email and username using the Javascript SDK
Delete Contacts an Conversations
Add the ability to delete contacts and conversations for Admins.
Self Service Portal
A self service portal for visitors where they can track their previous tickets and messages
Recent Comments
Webhook improvements
YehiaImprove Chat translation
YehiaChatGpt API
YehiaHelp Center Web Component not re-initializing in SPA (customElements undefined on route change)
ArjunAgent invite in chat & chat transfer
Mauro